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1k

does step therapy actually matter or is it forum lore at this point

Win Clean Column ×2 Slow Clap ×1

Quick one. Canada here.

step therapy works very differently where I live than in the threads that dominate the front page, and I keep seeing people confidently given advice that simply does not apply outside the US.

Specifics: the route I used took 2 weeks and cost roughly what I expected. The admin was worse than the cost. The thing that would have saved me the most time was knowing which document to ask for at the start.

Happy to answer questions from anyone in the same jurisdiction.

3,920 up / 2,889 down58% upvoted42 commentsid e6ez4n14 Jun 2026

42 comments

12 in this archive, depth 6

best — the order this archive was captured in

u/hugo_pires114 points·1 months ago

prior auth criteria are state-specific, prior authorization differs

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u/appeal_letter_al80 points·1 months ago

the carve-out clause varies by employer

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[deleted]54 points·1 months ago

[deleted]

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u/elin_lindqvist80 points·1 months ago

This is correct. Appeal letters work.

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u/dose_diary_danalog keeper22 points·1 months ago

Did you get step therapy or outright denial?

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u/honest_syringe1918 points·1 months ago

say which country and which plan type

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u/dose_diary_danalog keeper9 points·1 months ago

copay is separate from coverage

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u/blunt_coldbox_notes5 points·1 months ago

This is correct. Appeal letters work.

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u/sofia_ferreira6 points·1 months ago

prior auth criteria are state-specific, external review differs

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u/sock_puppet_spotterOP4 points·1 months ago

This is correct. Appeal letters work.

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u/ignacio_vanhecke62 points·1 months ago

External review overturned the denial. Took 24 weeks but the process exists.

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u/sock_puppet_spotterOP32 points·1 months ago

What was the denial code?

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The paperwork war. Prior-authorisation criteria, denial reason codes, step-therapy documentation, external review, employer carve-outs, and the appeal letter templates the community has iterated on for three years. Mostly US-shaped but the tactics generalise.

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