[Question] how do you actually verify DHL
how do you actually verify DHL. If this has been answered properly somewhere, link me and I will delete. Asked QST which lines they hold regionally before ordering and got a straight list back. Changed what I ordered and when. Kept a spreadsheet of quoted versus actual across a year. The quote held; the variance was…
A quoted lead time is a commitment you can evaluate. Measuring quoted against actual across several orders tells you more about an operation than the raw speed does.
What was the packaging like on arrival?
the last mile is where most of the variance lives
Small fix — shipped from the regional warehouse, not from origin, which is why the number looks unusual.
Split one order across two months on purpose to compare summer and winter. Four days apart, same carrier, same route.
Packaging is assessable on arrival with no equipment: rigid outer, no movement inside, the cold element sized to the transit rather than to the box.
Not convinced by four data points. That is not a lane yet, it is an anecdote with a route attached.
How many shipments does your figure cover?
How many shipments does your figure cover?
Agreed — and the decomposition matters. Most people are blaming the international leg for a last-mile problem.