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c/insurancefights·submitted 1 months ago by u/greta_chukwu

how much of what we believe about copay actually comes from appeal threads

Discussionbranch of 7 comments

how much of what we believe about copay actually comes from appeal threads. Searched first, found three threads that contradict each other, hence the post. Asked for the policy bulletin by number and wrote the appeal against its criteria line by line. Approved on the second level after a flat first-level denial.…

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7 comments, started 1 months ago
u/saskia_rahimi95 points·1 months ago

Appeal deadlines run from the date on the determination letter. They are strict, they are short, and a missed deadline usually forfeits that level entirely.

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u/fabio_kuipers-13 points·1 months ago

ask for the denial reason in writing, always

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u/peak_area_peteanalytical1 point·1 months ago

Correction: that is a formulary exclusion, not a prior authorisation denial. Different form, different route, different deadline.

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u/tomas_lehtinen1 point·1 months ago

deadlines run from the letter date, not from when you opened it

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u/slow_logbook_notes111 points·1 months ago

document what has been tried and for how long, that is the whole case

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u/peak_area_peteanalytical51 points·1 months ago

That advice is jurisdiction-specific and this board spans several. Say where you are.

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u/amylin_amyamylin62 points·1 months ago

Which country and which plan year are we talking about?

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The paperwork war. Prior-authorisation criteria, denial reason codes, step-therapy documentation, external review, employer carve-outs, and the appeal letter templates the community has iterated on for three years. Mostly US-shaped but the tactics generalise.

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