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c/insurancefights·submitted 6 days ago by u/emeka_delgado

[Question] step therapy — how do i document failing something cheaper

Questionbranch of 8 comments

step therapy — how do i document failing something cheaper. I would rather ask a basic question now than get this wrong quietly for two months. Asked for the policy bulletin by number and wrote the appeal against its criteria line by line. Approved on the second level after a flat first-level denial. Spent six weeks…

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8 comments, started 4 days ago
u/adaeze_weiss54 points·4 days ago

employer plans and individual plans are different fights

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u/maren_ibarra22 points·4 days ago

the formulary is published, read it before you appeal

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u/ahmed_abubakar0 points·3 days ago

Employer plan or individual plan?

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u/emeka_delgadoOP0 points·3 days ago

Have you asked for the clinical policy bulletin by number?

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u/vikram_mbeki1 point·3 days ago

Is this a prior authorisation denial or a formulary exclusion?

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u/marta_vanhecke1 point·3 days ago

appeal in writing even when they say a call is enough

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u/plain_titration_20241 point·2 days ago

external review exists and almost nobody uses it

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u/marisol_moreau1 point·3 days ago

document what has been tried and for how long, that is the whole case

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The paperwork war. Prior-authorisation criteria, denial reason codes, step-therapy documentation, external review, employer carve-outs, and the appeal letter templates the community has iterated on for three years. Mostly US-shaped but the tactics generalise.

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