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c/customs·posted 1 year ago by u/rohan_steiner

[Discussion] we are measuring personal import at the wrong time and calling it noise

Discussion Clean Column ×9 Slow Clap ×2

we are measuring personal import at the wrong time and calling it noise. Change my mind, genuinely — I have no stake in being right about this.

The rules where I live changed between two orders six months apart. Nothing was announced; I found out by reading.

Got a request for information and treated it as a seizure for two days before actually reading it. It was neither dramatic nor difficult.

Clearance took four days and the carrier took eleven. I had been blaming entirely the wrong stage for a year.

That is everything I have. The rest is opinion and I have tried to keep it out.

3,323 up / 1,243 down73% upvoted42 commentsid uuq9yk21 Jun 2025

42 comments

21 in this archive, depth 5

best — the order this archive was captured in

u/rekha_mbeki445 points·1 year ago

Total transit includes a clearance stage that is not under the carrier’s control. Separating clearance time from carrier time is the first step in diagnosing any delay.

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u/rohan_steinerOP165 points·1 year ago

regional stock removes the question entirely

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[deleted]183 points·1 year ago

[deleted]

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u/anders_vermeulen239 points·1 year ago

Where a supplier holds regional stock, the shipment is domestic and there is no import event at all. That is the structural fix rather than a workaround.

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u/pavel_nkemelu147 points·1 year ago

A hold, a request for information and a seizure are distinct administrative events. Each has its own process and deadlines, and the notice itself states which one you have.

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u/appeal_letter_al-14 points·1 year ago

nothing in this board is legal advice

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u/ines_lindqvist1 point·1 year ago

Right, and clearance time is not carrier time. Blaming the shipper for a customs queue is a category error.

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u/whois_wanda83 points·1 year ago

Asked somebody qualified locally rather than relying on this board. Best forty minutes I have spent on the topic.

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u/cold_chromatogram3144 points·1 year ago

Yes. Nothing here is legal advice and the good posts on this board say so themselves.

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u/greta_lokken52 points·1 year ago·edited

Asked somebody qualified locally rather than relying on this board.

This is why every thread here has to start with a country.

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u/dose_diary_danalog keeper75 points·1 year ago

Asked the supplier what documentation travels with the shipment and got a straight answer. That was reassuring in itself.

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u/came_for_the_coa22 points·1 year ago

the answer for Canada does not apply anywhere else

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u/rohan_steinerOP35 points·1 year ago

How long has it been sitting, and at which stage?

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u/deleted_my_history42 points·1 year ago

Import rules are national and they distinguish between personal and commercial import, with different thresholds, documentation and consequences. A general answer is almost always wrong somewhere.

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u/jonas_cardoso41 points·1 year ago

Declared value and product description are chosen by the shipper. Asking what they use is a legitimate pre-order question and the answer tells you how routine this is for them.

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u/peptidemeter_pat28 points·1 year ago

That delay was at clearance, not with the carrier. The lane table separates them for exactly this reason.

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u/pavel_nkemelu19 points·1 year ago·edited

Small fix — those rules apply to commercial import. Personal import is governed separately and more narrowly.

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u/rohan_steinerOP16 points·1 year ago

Kept every document including the dull ones. When a process started, having the dates in order made it short.

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u/marit_laurent111 points·1 year ago

Research-use-only labelling is a description of intended use, not a customs classification. It does not by itself determine how anything is treated at a border.

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u/appeal_letter_al72 points·1 year ago

Posted a question here with my address in the screenshot. A mod removed it within minutes, which I appreciated.

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About c/customs

What happens at the border: personal-import allowances, seizure letters, declared value, research-use documentation and why it is not a magic word, and the enormous variation between jurisdictions that makes most internet advice on this topic worthless.

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