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c/cryptopay·submitted 2 months ago by u/annika_fonseca

help me understand chargeback, I have read the wiki twice

Questionbranch of 7 comments

Question in the title, detail here: help me understand chargeback, I have read the wiki twice. A token symbol identifies an asset, not a network. The same symbol commonly exists on several chains with incompatible address formats, and sending across that boundary is generally unrecoverable. Some chains require a memo…

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7 comments, started 2 months ago
u/solene_ilunga25 points·2 months ago

Same. Asking which networks are accepted before ordering has saved me twice.

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u/milos_trevino37 points·2 months ago

Sent a test amount first on a large order. Cost me a fraction of a percent and I have done it every time since.

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u/nhs_waitlist_nUK-23 points·2 months ago

Confirmations are the count of blocks built on top of the one containing your transaction. Until there are some, the transaction is not settled in any meaningful sense.

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u/enzo_ferrari29 points·2 months ago

The transaction hash is the canonical receipt: it is public, verifiable by either party, and it is what a support query should quote.

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u/annika_fonsecaOP11 points·2 months ago

Is the fee you are describing the network fee or something the supplier added?

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u/anya_antonsen3 points·2 months ago

the same token exists on several chains and they are not interchangeable

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u/niels_lindqvist10 points·2 months ago

screenshot the transaction hash, not the wallet balance

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