[Discussion] can we stop arguing about chargeback until somebody posts a number
can we stop arguing about chargeback until somebody posts a number — that is what I am asking, and I have already read the wiki twice. What is and is not the supplier’s fault, since this board generates unfair complaints. Not theirs: the network fee, chain congestion, confirmation time, the rate moving between quote…
Agreed that quote expiry is ordinary. Rates move and a time-limited quote is not a pressure tactic on its own.
confirmations are the only status that means anything
ask which networks they actually accept before you order
Sent a test amount first on a large order. Cost me a fraction of a percent and I have done it every time since.
The sequence that makes this boring, which is the goal.
Ask which networks are accepted before you order. Pick the one with a sensible fee at that hour. Paste the address rather than typing it and verify the first and last several characters. Check whether the chain requires a memo. Send a test amount if the total is large. Wait for confirmations before treating anything as done. Save the transaction hash with the order reference.
Seven steps, most of them seconds long, and between them they eliminate every failure mode that gets posted on this board.
The transaction hash is the canonical receipt: it is public, verifiable by either party, and it is what a support query should quote.