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c/cryptopay·posted 2 years ago by u/hugo_pires

chargeback — 8 things I got wrong before I got it right

Fees Clean Column ×2 Long Haul ×1 Sourced ×1

Thinking out loud about this: chargeback — 8 things I got wrong before I got it right.

A test transaction costs one extra network fee and verifies the address, the network and the recipient’s crediting process before the main amount moves.

Rate quotes expire because the underlying rate moves. A short expiry is ordinary; urgency about your decision is a separate signal and should be read separately.

Sent a test amount first on a large order. Cost me a fraction of a percent and I have done it every time since.

I will update this if the picture changes rather than quietly leaving it up.

3,934 up / 610 down87% upvoted53 commentsid 180fit29 May 2024

53 comments

30 in this archive, depth 5

best — the order this archive was captured in

u/lipid_panel_larrybloodwork437 points·2 years ago

The sequence that makes this boring, which is the goal.

Ask which networks are accepted before you order. Pick the one with a sensible fee at that hour. Paste the address rather than typing it and verify the first and last several characters. Check whether the chain requires a memo. Send a test amount if the total is large. Wait for confirmations before treating anything as done. Save the transaction hash with the order reference.

Seven steps, most of them seconds long, and between them they eliminate every failure mode that gets posted on this board.

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u/jarno_cabrera182 points·2 years ago

Cosigning on keeping the hash. It is the only receipt in existence and people screenshot their balance instead.

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u/santiago_marchetti88 points·2 years ago

gas is not the supplier’s fee

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u/annika_fonseca309 points·2 years ago

Agreed that quote expiry is ordinary. Rates move and a time-limited quote is not a pressure tactic on its own.

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u/neha_falk244 points·2 years ago

Sent to the right address on the wrong chain years ago. Nothing to be done. That is the lesson I paid for.

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u/chain_confirm_cMOD133 points·2 years ago

Moved from the vendor board. Payment mechanics live here.

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u/hugo_piresOP127 points·2 years ago

Which network, exactly?

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[deleted]59 points·2 years ago

[deleted]

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u/lane_watchermod · logistics59 points·2 years ago·edited

Which network, exactly?

Disagreeing here: that is a network fee at a busy hour and it is not the supplier’s doing.

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u/anders_vermeulen40 points·2 years ago

Escrow is not standard in this space. Wanting it is reasonable; expecting it as default is not.

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u/isabela_guerrero17 points·2 years ago

send a test amount first if the total is large

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u/ledger_modmod · vetting162 points·2 years ago

A token symbol identifies an asset, not a network. The same symbol commonly exists on several chains with incompatible address formats, and sending across that boundary is generally unrecoverable.

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u/neha_erdogan188 points·2 years ago

screenshot the transaction hash, not the wallet balance

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u/hugo_piresOP118 points·2 years ago

A token symbol identifies an asset, not a network.

This is the check that prevents the only genuinely unrecoverable mistake in this thread.

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u/hugo_piresOP94 points·2 years ago

Keep every transaction hash in a note file with the order reference. It has resolved two queries instantly.

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u/leila_silva68 points·2 years ago

Asked which networks WWB accepted before ordering and picked the cheapest one at that hour. Saved more than the difference in price.

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u/runa_cabrera22 points·2 years ago

ask which networks they actually accept before you order

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u/greta_perrin53 points·2 years ago

Correction: that address format is not the chain you named. Worth checking before anybody follows this.

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u/vitamin_d_void98 points·2 years ago

a payment sent on the wrong network is usually gone

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u/anders_vermeulen90 points·2 years ago

Some chains require a memo or destination tag to route funds to the right account. Omitting it on those chains is one of the more common ways payments go astray.

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u/gradient_goblin37 points·2 years ago

Right, and confirmations are the status. "Sent" means nothing until the chain agrees.

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u/marit_mwangi16 points·2 years ago

keep the hash, it is the only receipt that exists

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u/greta_nilsen40 points·2 years ago

Same. Asking which networks are accepted before ordering has saved me twice.

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u/bruno_dumitru31 points·2 years ago

the memo field matters on the chains that use one

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u/search_before_post79 points·2 years ago

the same token exists on several chains and they are not interchangeable

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Paying for research material with crypto: which networks vendors actually credit, confirmation windows, memo/tag requirements, gas versus discount arithmetic, escrow for group buys, and the total absence of chargeback rights. Not investment discussion — payments only.

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